The usual turnaround time is one month, or completion by the end of the month you acquired a slot for! Either way, I’ll tell you an approximate due date! I can always rush orders for important events like birthdays! You are permitted to use your commission for things like wallpapers, icons, and to print for personal use (like on your D&D sheet or for wall art), but these works aren’t to be printed for profit. The process of commissioning has several stages, and refunds can only be supplied after the first sketch is sent for proofing if the purchaser wants to decline for whatever reason. If the commission proceeds past the initial sketch proof, refunds can’t be supplied! :O If there’s something you’re looking for you don’t see specified or listed feel free to message me with ideas and I can quote you a price!