I work part time and can, on average, get about 1,000 words down on paper in an hour. However I do like to complete a first draft before finalising anything that I'm working on, so i'd expect at least a months wait for any written commission. If this is due to change, I will of course let you know what the delay is as soon as possible, and if at any point you feel you'd like a refund I am open to discussion. For BETA reads, the whole process shouldn't take less than a week depending on both our schedules: one day for me to read through your fic and add my comments, send it back to you, read the edited version, and add anything else. Overall i'll look at your fic TWICE and add constructive notes, grammar editing, and the like!