The period I usually take for a commission is around a week from the moment you order it! Some dates might bring a delay (due to con prep, other work, a trip, sickness, etc) so I'll be sure to reach out to you and update you on how it's going! Also I always make sure to show you the sketch before I keep rendering the picture!! ♡♡ Any changes you might deem necessary will be made even on the finished version! Refunds will be made through Paypal! (And you might use your commission for anything you'd like!)