Time Frame Turn around time will depend on the commission size and type of commission you order. Emotes take between 5 days and 2 weeks depending on how many are ordered. While portraits and character illustrations may take between 2 and 6 weeks depending on detail, my schedule and your place in my queue. If you need your artwork completed by a certain time frame, make sure to include this in the commission form. This may incur Rush Order fees, so please take the time to read about Rush Orders below. If I am given a hard deadline for a commission, I will be expecting prompt replies. I will not be held liable for late or unsatisfactory work if any messages I send go for more than 24 hours without a response. Rush Orders Rushed commissions are an option! Rushed orders will cost an additional 50% of the commission price. No exceptions. I reserve the right to decline Rush Orders, if I’m too busy. Payments and Refunds All prices are in dollars and payment is accepted via PayPal, Ko-fi or Transferwise. Prices are subject to change based on demand. Refunds will only be issued before, during or after the sketch phase. Orders cancelled before sketching has begun will incur a $10 admin fee which will be taken from the refunded amount. The only exception to this rule is if I cancel the order myself. In this case nothing will be charged and you will get a full refund. Orders cancelled during or after the sketch phase will be charged 50% of the order price. So if you paid a 50% deposit on your order you will not receive a refund. Orders in the semi-final and final stages of production will NOT be refunded. Chargeback claims will be disputed and I may take legal action against it if needed, so please do not chargeback. If you are unresponsive after one month of trying to contact you for feedback, your commission will be cancelled and you will not receive a refund. Commercial License Commissions are for personal, non-commercial use by the commissioner only unless otherwise stated. This means, you cannot use my artwork on merchandise for resale or sell the artwork itself (This does not include using the artwork on your twitch channel like emotes, etc). If you would like to use the work for commercial use please message me for a quote. Discounts, Sales, Specials and Giveaways Regular clients are often rewarded with discounts on their orders and other rewards. However, clients, old or new, are not entitled to discounts or specials. I create offers at my own discretion. Terms of Service I work on commissions from Monday to Friday. This does not include sick days and holidays. While you are welcome to leave me messages or place orders over the weekend I will not reply to them until Monday the following week. I reserve the right to reject any commission at my own discretion. If requested I will do my best to recommend you other artists that might suit you. I WILL NOT illustrate depictions of rape, torture, minors in NSFW settings, snuff scenes, animal abuse or other illegal and immoral acts. You will be permanently banned from commissioning me. For orders intended to be used by a third-party service/organization (such as Twitch or Discord), you are fully responsible for ensuring that the commission obeys the rules and terms of service of that specific service/organization. I do not take any responsibility for any artwork rejected by Twitch, or by any other outside service/organization. I reserve the right to post any commission on my social media, website and portfolio if not discussed otherwise. By commissioning you are agreeing that you are paying for a service, which includes only the time invested an