Turnaround Time: Turnaround time depends on the waiting list and on my personal health. Turnaround can be as short as two weeks for paintings, a few days for sketches. But the times can be much longer as well, if there is a long waiting list or if I am ill. LET ME KNOW if you have a deadline. In some cases, a rush fee can be applied to your commission to bump it up the list. If you need to know the current turnaround time, contact me before purchasing. Creative Process: I don’t provide thumbnails, sketches, or comps. I can’t work with someone over my shoulder, and I don’t create by committee. If you want a greater hand in the commission process, or need to approve every step, you’ll need to find another artist. If you look through my gallery of hundreds of images on Instagram or Facebook, you can see what to expect. I create very accurate likenesses from your reference — I’m that good— and I work to capture the energy of the subject, pouring my heart into your commission. Just one thing: your art will be saturated with color! Every piece is a labor of love, and totally unique. Revisions: When your painting or sketch is finished, you will receive a preview photo. If you want small revisions, I will do what I can to accommodate you. If you want larger revisions, additional fees will incur. Refunds: I don’t offer refunds. If you are unhappy with your painting, I will do my best to accommodate you. If you are still extremely unhappy, there is a possibility I can refund half of your commission fee, but you will not receive the painting you commissioned. Please take this into careful consideration before you commission. If you aren’t willing to let me create a piece for you that is my authentic interpretation of your beautiful reference, please look for another artist. Note: In the past twenty years, I have only had one unhappy client that I couldn’t resolve with. Shipping: Please let me know in your comments where I will be shipping. For now, shipping is free for any painting 24x24 inches and smaller, shipped in the continental United States. Anything larger, or outside of the U.S. you will receive a quote for shipping when you receive your commission confirmation from me via email. If you’d like an estimated shipping quote before you complete your transaction, email me at DawgArt.info@gmail.com. If you would like to expedite your shipping, let me know. You can always pay for it to go faster. Paintings are shipped either Priority Mail or FedEX, depending on the size. Paintings will always be insured and tracking provided. Pandemic Delays: There have been unexpected pandemic delays for commissions from time to time, due to supply lines being interrupted, infection hotspots in my area, shipping delays, and my own health (my own health has been vastly affected by the pandemic, unfortunately.) I will do my best to notify you if any delays pop up. Once a painting leaves my care, I have no control over it. There have been shipments that have been delayed, especially around the holidays, but so far, I have had ZERO paintings misdirected or lost in the mail during this pandemic. Use: I retain the copyright to every commissioned image I create, even if you paid me to create it. Your commission fee gives you the right to personal use of your artwork, but not to the sale of reproductions. It is very likely that I will include your artwork in one of my online shops or galleries. A good portion of my income is selling reproductions of the artwork I create. If you would like your artwork included in my shop so that you can purchase gifts for family, etc, let me know. I get into a creative space and can sometimes be quiet. If you have any questions, or would like an update, feel free to contact me. I’m not a machine, and it takes time and care to create beautiful things, but I’ll let you know where I am in the process!