A project starts with a short discussion of what's desired, basically free unless we're going to be talking for hours. The work will be planned after this is complete and after payment has been received. For the tiers above Pencil Sketch, you will receive a sketch of the work before continuing, so that we both know things are going in the right direction. Without this primary sketch approval, I can't continue in good conscience, so please stay in touch. Delivery is usually within a week after first contact, barring overpowering circumstances such as empty batteries, earthquakes, or not staying in touch.