~ Depending on the complexity of your commission, the wait should be from 5 to 20 business days. ~ Art pieces will be digital unless specified otherwise, in which case we will go over the details and price for printing and shipping. ~ Art pieces will be posted to Instagram unless specified otherwise. ~ To be tagged in the Instagram post with your commission, please provide your Instagram handle. ~ If you want your commission to be emailed to you instead of or along with being posted on Instagram, please specify. THE COMMISSIONS OF YOUR ORIGINAL CHARACTER OR ENTITY* OR A CHARACTER OR ENTITY YOU HAVE RECEIVED EXPRESSED PERMISSION FOR JAECADIN TO DRAW AND SELL SHOULD TYPICALLY BE FOR PERSONAL USE. IF YOU WISH TO USE JAECADIN'S DRAWING OF SAID ENTITY FOR A BUSINESS, PLEASE RECEIVE PERMISSION FROM JAECADIN AND THE BUSINESS. *ENTITY = characters, fauna, landscapes, still life Refund Policy: Refunds will only be provided if you pay for a commission that I cannot do for any reason, or if your artwork is sent to you in a TANGIBLE FORMAT ONLY and has NOT been posted to the internet or sent to you via direct message in any digital capacity. If the above statement applies, please return the artwork within 14 days. Item must be in good condition.