Drink your beverage in a cup that will remind you that... "You Are Loved Mug, You Are Worth It, YOU are Important" A great gift to your loved ones and friends. ✅ Made of ceramic material ✅ White exterior and interior ✅ Dishwasher & Microwave safe ✅ 11oz capacity Shipping time is within 5-7 business days. Tracking will be provided. NOTE: Please be advised that we process your orders as quickly as possible to ensure that you receive your merchandise the soonest. We highly encourage you to VERIFY and ENSURE your shipping address to avoid delays. Refund We'd much rather fix any problems and send a replacement order to make sure you are happy with your orders. Please be advised that replacements are subject for investigation and approval. Defective or damaged products We require a picture or video of the defective product received. Please send us a message for any concerns.