Once You pay the $100.00, and get your e.mail, I will contact you to set up a time at your convenience to call you for the consultation. Once you pay and provide me with any information about your parrot, I won't issue you a refund because I will start thinking about your parrot and its situation. I have worked with parrots for over 40 years and have done hundreds of both in-home and phone consultations. I have spoken at Parrot Conventions throughout the United States, Canada, and England. I wrote articles and volumes for the known Parrot Magazine and published my own magazine, the Companion Parrot Quarterly for 20 years. I have been recommended by many quality avian veterinarians, and quality breeders, and bird shops. I know parrots and I can help you solve your problems and provide your parrot the best life possible!