Individual commission choices each have a specified delivery timeline. This timeline consists of: -Time necessary to obtain the appropriate yarns for the commission -Time necessary to craft the item - Please note that I do have a full time job and I mostly craft on evenings and weekends I do not include shipping times, but I typically use USPS and items generally arrive within 3-8 days. (The furthest I've sent a crochet critter is to Japan, and it arrived in about a week from the date I posted it.) Here's a calendar with my current availability all in one place: https://calendar.google.com/calendar/embed?src=s45a3imot1olo3kj469pipm7c8%40group.calendar.google.com&ctz=America%2FLos_Angeles I will get your approval on colors and materials before I begin, but once you've approved the materials and I've purchased them, I will stick with those colors for the project. We can modify where the colors are used in the design, but new color or material requests may increase the cost and timeline of the commission. I will only refund a commission before I purchase materials if we discuss the commission process and you decide that you do not want me to create an item for you after all. After materials are purchased and the project has begun, I do not refund commissions. Please remember that my commissions are art items. I will include wash and care instructions specific to the materials used in your project along with your commission. I do my best to make all the seams extra durable, especially on larger items like pixies and dragons that make great costume additions, or on items you tell me are headed for the hands of children, but please handle with care! That said, if your item ever loses a limb and you would like me to repair it, please send me a message. If you're willing to pay for shipping in both directions and materials if I don't have your yarn on hand, I'm willing to do a little repair job now and then.