Digital Art Commissions: After your commission slot is confirmed, I'll aim to have a sketch available within a few days. Once a sketch is decided upon, expect a week or more for it to be developed, and then some changes can be requested and implemented before the art is finalised. The final art will be emailed to you, full size (this will be a large file), for commercial or personal use. I will NOT accept commissions for NFTs. If you need a refund, for any reason, we will fulfil it only if requested before the final art is transferred to you. For physical items: Once your order is confirmed, expect at least two weeks for making and shipping. More complicated requests will take longer, and delays may occur through supply issues and health complications. Free Shipping to UK. We will require an additional payment to cover international shipping. (Sorry, it's expensive and varies a lot)