Standard Terms Hello! Please allow for at least a month for the completion of a commission. This is just due to how busy I am with school. It is likely I will complete something early, but I like to work in buffer time. If the work is commercial, you are welcome to use it commercially (make your own money off it). We'll call this kind of work "work for hire." And in that case, I give you the rights. I just ask that I keep the right to showcase the work on my portfolio or elsewhere. Before I begin the work, we should decide if I need to require you to include credit with the work wherever you use it. If it is a personal commission, like fanart or one of my characters or anything that is not used for your own business, then I retain all the copyright where due and I'm able to use my work for later projects. Refunds: 1. I require payment upfront. 2. If you wish to cancel your order within a week, I will give you a full refund. 3. If you cancel between a week and a month, I will give you a 50% refund and you can have whatever work I've done by then. The level of completion will vary. 5. If I take more than a month to even start a commission and I don't have a visual update for you, you are welcome to cancel your order and will receive a full refund. 6. Usually, if I need more time (but I have something to show), then I will communicate that I am behind and will request that we move the deadline. If you don't want to give more time, that's fine! You will get a 50% refund and whatever work I have at the time (please see point #3). 7. To reiterate, I will only give a full refund after a week if I have nothing to show and never even started the commission.