Timing and Scope: Poetry commissions currently take me around a week to complete, including discussion of what you'd like in the poem, not including any revisions (which is to say, I will make one revision if needed). If you wish to have more than one revision, let me know what you want and I will let you know the fee for those extra revisions. If it's been longer than a week and you haven't heard anything from me about your commission's progress, contact me one more time in case your commission was the unfortunate victim of an inbox flood. Licensing: Any poem you commission is for personal use only unless we have a written record where you have clearly asked for permission for specified commercial usage and I have consented to that specified commercial usage. I reserve the right to ask for an extra fee if deemed necessary for the intended usage, and I will send you an invoice if your actual usage of the commission extends beyond what I agreed to. Refund Policy: I will give a full refund if: I find that I am unable to complete the commission, for any reason (and I will inform you if that situation should arise). I will give a half refund if: after one revision, the poem isn't what you want, you are unhappy with it and do not wish to pay for more revisions. I will not give a refund if: 1) You were happy with the poem when it was completed, but the person you gave it to didn't like it. 2) You use the poem for commercial reasons without my explicit written consent.