Payment • Payment must be made in full in advance and in Euros(€) • Payment for "normal" commissions are only completed via Paypal. • Commercial commissions can alternatively be paid via bank account after consultation. • Invoices must be paid within 48 hours of receipt. • Payment by instalments is possible from an order value of 200€. Prices, discounts and fees • Listed prices are in Euro(€) and for non-commercial images. • I offer special offers, with which one receives a discount of at least 35%. • Commercial orders/commissions are charged with a special fee and must be requested via E-Mail if they exceed more than one illustration. • A special fee is charged if the commission has to be completed on a fixed date. Specifications of the works • Final images are saves as PNG. • The original has at least 4000px on one side. • The reduced version has at least 1000px on one side. • My watermark will be present on both versions without affecting the image. • Images without background are supplied with white and/or transparent background. You as a buyer • As a buyer, you acquire a digital good. Accordingly, no shipping is necessary and there are no further costs. • After completion of the commission, I will send the final results via the contact information provided as a PNG file — or alternatively as a Google Drive link to download the file. • Final images are always sent once as original and once as a reduced version to be posted for social media. • Of course, you keep all rights to your characters. • The smaller version can be uploaded with a watermark and with the appropriate credit and link to my website, Instagram or Twitter on your social media profile. • As long as my watermark remains on the image, you may use the image to make prints, for example. • You are forbidden to make a profit with the picture and use it for negative or provocative purposes. (For commercial use please contact me by E-mail). • You try your best to respond to my messages early. If for some reason you are unable to or if you are not able to pay at the moment, please let me know as soon as possible so that we can find a solution together. • You trust my artistic skills and the creative decisions I make. Me as a seller • I can and may at any time reject the commission without giving reasons. • I am not offering an option for the commission to be private. • In any case, I reserve the right to publish commissions on my social media profiles (such as Instagram and Twitter). • I am sending a total of 2 WIP (Work in Progress). One for the "Sketch" and one for the "Flat Color". The "Flat Color" WIP is omitted if a sketch is ordered. • The sketch has completely revised a maximum of twice. • After acceptance of the sketch, no further changes are made. An exception here are mistakes that have been made by me. • I do not offer a refund to the Commission if the sketch has been accepted and the the commission is finished. • I have the right to the picture, not the characters of others. • Please understand that the Commission will need some time. I will try to process it as quickly as I can. Turnarounds are usually 1-2 weeks. Refund • Refunds will only be an option during the Drafting stage of the commission and ONLY after a Redo or all Fix options has been done for a reasonable cause. Once the Commission is completed, Refunds will not be available. • Refunds will be send back over PayPal • Foreign Currency Refunds; There will be NO refunds for Foreign currency due to exchange complications. The refund will always be in EUR. • If you want a refund after the completion of the commission send me a “Refund Request” Email or DM on Instagram or Twitter. Then we can discuss the matter. But you will only get 50-40% of the original price back, when I accept your request.